What Our Customers Say

What Our Customers Say

What our customers say about us is true testament to the impact we have on lives every day. We love the applause and take on board all feedback to continually improve. 

I have known Cranston personally and professionally for a number of years, it was with that background that I had no hesitation in engaging his services for the sale of my property. The result Cranston achieved exceeded my expectations and was a reflection of the campaign he and his office ran. I would have no hesitation in recommending Cranston to any future potential vendor.

Andrew Warner, Dee Why 

Cranston and his front office staff made an immediate excellent impression. He was confident and friendly, importantly he seemed genuinely interested in our proposal and not just there to make a sale at all cost. We had never sold a property by auction before, and were actually a little apprehensive regarding auctions, but the process conducted by the agent was fantastic as the result showed.

Christine & Wilhelmus van Zanten, Freshwater

John has an extremely pleasant manner. I found John to be the most pleasant real estate agent I have ever dealt with. John comes across as very honest and trustworthy. He is certainly very genuine. After dealing with different real estate agents in the process of eventually buying a property, meeting and dealing with John was a real breath of fresh air. John's helpful and honest manner is really special. I would thoroughly recommend John as a real estate agent to deal with.

Richard Grace

A light of hope in a very dark industry. My partner and I have now purchased two properties with John Vaccaro and he will remain our preference and first point of contact for any future real estate purchases. John is a highly professional and efficient real estate agent who stands alone as being genuine and honest, with integrity, in an industry where these traits are now very hard to come by. From our first encounter John was extremely transparent, delivering a quality service by providing as much information as possible to answer any enquiries we had, as well as making the negotiation process with vendors effortless and stress free. Thanks to John's professionalism we were able to achieve a flawless settlement and wonderful result in a reasonable timeframe. Given how John conducts himself in todays modern real estate industry, we would be more than happy at any time to refer family and friends to John for future real estate purchases and enquiries.

Matt Battaglia & Samantha Kinnish

Cranston's knowledge of the local market and real estate trends in general was outstanding as evidenced by his predictions and advice given. He persevered with selling our unique property despite the falling real estate market and achieved a great result. We would definitely recommend Cranston and the LJHooker Freshwater team for their professionalism and open lines of communication. Plus they're just genuinely decent people.

Julie, Steven & Leanne

To put it simply, the service from John & Cranston was outstanding. In a rapidly changing market, they took advantage of their superior local knowledge & provided us with the best possible outcome. Thank you so much for going above & beyond to achieve our result.

Garry Hasling

From the very beginning in dealing with Hannah she has made both my partner and I feel very valued. Her genuine manner and always willing to assist when needed makes our job that much easier to not worry about our property. We know that it is well looked after by Hannah and can always rely on her. We would highly recommend Hannah to anyone who is looking for a professional to look after their property. Thank you very much for your services.

Gina Wright & Lee Wilton 

It is with absolute pleasure that I write about the service & support given by you for our Investment property in Queenscliff, Manly, New South Wales. Over the years you have given invaluable advice concerning our unit from floor coverings to appropriate tenants for our unit, always with prompt professional courteous service, nothing has ever been a problem, it is truly taken away the stress that can be associated with owning an Investment property especially when you do not live in the same location as your investment. I only hope that your efforts are recognized by your employer, L J Hooker in Freshwater, NSW your no nonsense approach to any problem that my arise is amazing, you have let tradesman in at all hours of the day for repairs or replacements for us as we live 3 hours away & always with the attitude “it’s no problem”. I look forward to our future service that you have proven in the past, I tell all my friends about my wonderful Real Estate Agent from Freshwater L J Hooker, thank you again.

Dee Campbell

We thoroughly recommend this agency for its professionalism, efficiency, and friendly assistance. We have never had a problem, and they have always been pro-active in their communication and advice. Agencies such as this really take the pressure off home-owners and are a credit to their industry.

Andrew Langston

Excellent work in leasing out my property in a slow market.

Glenn Butler 

Michael Pointon is in exceptional young man to deal with as he has patience is competent and extremely helpful in all situations. He is happy to help in situations that require quotes etc. from start to finish. I would recommend Michael to family and friends with the utmost confidence. Thank you Michael for all your time and effort you put into managing my property, and your patience and time you spent dealing with me.

Marion Nobin 

Michael has been a pleasure to work with and I would highly recommend his services to friends and family. He worked very diligently to secure my latest tenants and navigate the exiting ones. His timely communications and patience were very refreshing.

Todd Nelson

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